Internal and External Customers Business success is often measured in financial terms and the ability to please external stakeholders. However, pleasing employees, stakeholders, and internal and external customers are critical criteria for customer satisfaction. Rosenbluth […]
It would not be an exaggeration to say a tsunami of Cloud Adoption has taken the industry by storm. With the pandemic further accelerating its pace, businesses are yet to come to terms with these […]
(Editor’s Note: This is part four in a series of four articles. Lockhart is a Director at Point Management Group. The previous article was about Measuring Value in Architecture.) In business, everyone needs to communicate […]
Because of globalization, rapid customer changes, and technological advances, complexity continues to emerge in organizations. Complexity arises in systems in which internal and external forces continually pull and tug, which leads to tensions. An enterprise […]
(Editor’s Note: This is part three in a series of four articles that will appear each Monday. Lockhart is a Director at Point Management Group. The previous article was about defining value.) The purpose […]
Everyone talks about data strategy but what exactly is it, why do you need it, how do you define, execute and measure the effectiveness? Organizations are overwhelmed by the data tsunami, even more so since […]
It seems almost daily that we read about another cyber-attack, data breach, or violent event. Recently, the U.S. State Department was hit with a cyberattack that, by all reports, was a serious breach of their […]
Sustainability and the technology landscape Over the past decade, we’ve seen the conversation around sustainability significantly step up in the public sphere. It is now expected to be part of a business’s strategy, with customers […]
2020 was the year the world changed. Paradigms shifted, long standing assumptions were overturned. Business plans were disrupted, and competitive positions were realigned. New Environment, New Challenges Businesses were heavily impacted by change. Some were […]
The networks and infrastructure we use are changing all the time, and so is the way we interact with them. Even before the pandemic, the infrastructure and technology companies ran on was evolving, and the […]