Applications & Technology

Evolving the CX practitioner

December 21, 2020 Krishan Jogia and Fran Mether 0

We all understand the critical importance of focusing on and improving the customer experience (CX) of any organisation. But all too often organisations fail to truly harness the value of CX and its integration points to strategy, business and operating model design.  There’s an opportunity for CX practitioners to evolve their skills and mindset to understand key strategy […]

Applications & Technology

Data Privacy

November 10, 2020 Sowmya Tejha Kandregula 0

For every boon there is a bane. With increased usage of internet, communication has become very effortless. On the downside, there is a higher risk element for personal information. Data breaches have become more harmful in today’s age of digitization impacting not just individuals but […]

Applications & Technology

Responsible AI

October 16, 2020 Pablo Junco 0

Over the years, as IT architecture professionals, we have been mastering our skills, capabilities, and experience when it comes to designing, building, operating, and having strong governance of any system as requested by organizations of all sizes. Technology has become an integral part of our […]

Applications & Technology

Consider this Blueprint of Futuristic Data Architecture

September 22, 2020 Alok Mehta 0

Ensuring data translates into meaningful information is what matters at the end of the day, as ultimately information is what is used to make decisions by the businesses.  To make things further interesting, businesses prefer flexibility and options in the way […]