Internal and External Customers Business success is often measured in financial terms and the ability to please external stakeholders. However, pleasing employees, stakeholders, and internal and external customers are critical criteria for customer satisfaction. Rosenbluth […]
Sponsored Content The combined pressures of Digital Transformation, Agility @ Scale and advances in AI, DevOps, IoT are creating a rapid rate of change for customers and employees. To dig into this topic and its […]
(Editor’s Note: This is part four in a series of four articles. Lockhart is a Director at Point Management Group. The previous article was about Measuring Value in Architecture.) In business, everyone needs to communicate […]
Because of globalization, rapid customer changes, and technological advances, complexity continues to emerge in organizations. Complexity arises in systems in which internal and external forces continually pull and tug, which leads to tensions. An enterprise […]
(Editor’s Note: This is part three in a series of four articles that will appear each Monday. Lockhart is a Director at Point Management Group. The previous article was about defining value.) The purpose […]
Architects love to sketch and draw and stick notes on the wall as they work stuff out. We recognized the success of simple canvas-style tools to create layouts that help architects both understand and communicate […]
When the Covid-19 pandemic forced office workers to suddenly become home-based overnight, tech teams worked long and hard to give them the best infrastructure possible. Day One might have been a nightmare of make do […]
(Editor’s Note: This is part two in a series of four articles that will appear each Monday. Lockhart is a Director at Point Management Group.) Today’s world of business technology is driven by the overriding […]
In our fast-changing digital economy, ‘Organisational Agility’ has become a buzzword and an admirable business characteristic that ensures resilience. Businesses may deploy operating practices such as ‘agile development,’ ‘DevOps,’ and lean process innovations, hoping to […]
Agility isn’t a mere buzzword when you need to help make it happen. With the rapid growth of technology across enterprises – and demand from the business to support an increasingly collaborative, data-driven approach to […]