Successful digital transformation is not easy, especially for large organizations. It requires many things including an awareness that change is necessary, an understanding of what the organization is trying to achieve, and some recognition of […]
Many organizations have a ‘currency of change’ – a unit which forms the focal point of the majority of changes that they make. Typical examples of currencies of change are products, services, customer interactions, business […]
This is my third article on the subject of digital transformation. In the first article (Digital transformation: Engaging for Success) I discussed the importance of engaging people to achieving successful digital transformation. In the second […]
In my previous article (Digital transformation: Engaging for Success) I discussed the importance of people in achieving successful digital transformation. In this article I discuss how the approach to transformation is influenced by the way that people […]
Organizations around the world collectively invest trillions of dollars on ‘digital transformation’ – making changes to their products and services, their operations, their technology infrastructure and the way that they interact with customers, suppliers and partners. Their intention is to […]