Internal and External Customers Business success is often measured in financial terms and the ability to please external stakeholders. However, pleasing employees, stakeholders, and internal and external customers are critical criteria for customer satisfaction. Rosenbluth […]
Sponsored Content The combined pressures of Digital Transformation, Agility @ Scale and advances in AI, DevOps, IoT are creating a rapid rate of change for customers and employees. To dig into this topic and its […]
Because of globalization, rapid customer changes, and technological advances, complexity continues to emerge in organizations. Complexity arises in systems in which internal and external forces continually pull and tug, which leads to tensions. An enterprise […]
(Editor’s Note: This is part three in a series of four articles that will appear each Monday. Lockhart is a Director at Point Management Group. The previous article was about defining value.) The purpose […]
When the Covid-19 pandemic forced office workers to suddenly become home-based overnight, tech teams worked long and hard to give them the best infrastructure possible. Day One might have been a nightmare of make do […]
The agile approach has never been more important than it is today in the technology space. That’s why we recently sought out Daniel Lambert, M. Sc., an experienced consultant, entrepreneur in business and enterprise architecture, […]
To take their digital transformation efforts to the next level, many organizations are formalizing the role of enterprise architect (EA) within their teams, as opposed to having developers and other IT professionals fulfill both roles. […]
The pandemic has turned every industry upside down, and with that, it has changed the job description of many Tech specialist roles. What does an Enterprise Architect look like in a post-COVID era? What qualities […]
Throughout my time as a Business Analyst, I had always thought anything related to Enterprise Architecture was incredibly technical, and therefore was unlikely to be something that would be a sensible path for my career. […]
“If you don’t understand the details of your business, you are going to fail.” – Jeff Bezos – “If you’re trying to create a company, it’s like baking a cake. You have to have all […]