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Internal and External Customers Business success is often measured in financial terms and the ability to please external stakeholders. However, pleasing employees, stakeholders, and internal and external customers are critical criteria for customer satisfaction. Rosenbluth [...] -
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Enterprise architecture and project management are two critical business functions that must be aligned to ensure strategy implementation. The textbook definitions of both disciplines are as follows: Project management is the discipline of initiating, planning, [...] -
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