The recent inclusion of “Cloud computing and Cloud/Web platforms” by Gartner in the list of top 10 disruptive technologies for 2008–2012 will continue to increase awareness of Cloud and SaaS computing solutions and offerings among enterprise IT decision makers. As James Staten, principal analyst at Forrester Research, puts it, “If you’re a large enterprise, somebody in your organization is using Cloud computing, but they’re not telling you.” The same applies to SaaS.